100. Customer Cockpit / Customer CRM
(Customer portal customization)
Customer CRM
Customer Login Setup on Customer page
By using these credentials you will be able to login into the Customer Portal
CRM types which are setup up be shown in the Customer Login
Here we setup Notes CRM Types should show in the Customer Login Module
If you enter any CRM event in Customer Page with CRM Type as Notes.
Or
Add a CRM Event for any Specific Job
The Customer can see these messages from their Portal
It would show the messages that are Read or Unread.
You can send a reply from the Job Detail page as well.